Join us for our November dinner meeting as Randi Busse, founder and President of Workforce Development Group Inc. discusses "How To Turn Your Customers Into Raving Fans".
By the end of the presentation, you will discover:
1. How to differentiate yourself from your competition
2. What customers really want
3. Ways to retain customers
4. Why it isn't all about price
5. How to attract more customers
Randi Busse, the founder and President of Workforce Development Group, Inc, is widely recognized as a Customer Service and Customer Retention Expert. Since her company's inception in 2008, Randi has become a trusted resource for many diverse companies and organizations which have relied on her guidance to help improve their customer service, increase their customer retention and maximize their revenue through cross-selling and up-selling.
Randi challenges business leaders and employees to think in innovative ways when it comes to taking care of their customers. In testament to Randi's expertise, much of her business comes from returning clients and referrals from clients she has served well.
Please join us - Monday, November 9, 2009
Place: Fox Hollow Jericho Tpke, Woodbury NY
Time: 6:00 p.m.
Fee: Members - $50 | Non-Members - $65
Please PRE-REGISTER |
