Elaine Burnett is a highly qualified professional with two decades of executive experience. Her diverse background in credit operations, human resources and risk management continue to provide her with the expertise to manage the record retrieval process at MedSave USA. Elaine's focus has always been improving the process to work smarter. Her commitment to deliver highest quality has always kept her widely recognized as a trend setter in the industry.
Elaine joined Citicorp (now known as Citigroup) as a collector in March 1978. Based on her prior collection knowledge, she advanced to Supervisor of the Skip trace unit within 3 months where she incorporated additional functions - bankruptcy, consumer credit counseling and deceased cases.
By 1985, Elaine was promoted to senior Assistant Manager and in 1987 was promoted to Manager. She was assigned to the collection support unit which quickly expanded to fraud management. She managed two geographical sites New York and Denver and created detection programs that identified potential fraudulent credit applications saving the business approximately 3MM in losses per year.
In 1999 Citigroup transformed the business and the Melville location became the pilot sales center. Again Elaine's role changed and she was named Senior Recruiter for Human Resources. After ramping up a corporate center to 750 employees she accepted the position as Assistant Vice President on the Sales Center where she maintained the position of having the highest quality assurance levels within the top three for sales nation wide.
In 2005 CitiGroup relocated out of New York and Elaine took a year off. When she returned to the workforce she accepted a management position with HIP Insurance. After being with HIP for 16 months, she accepted an Operation Management position with MedSave USA. Elaine says: "This position has presented me with many challenges. But my prior experiences have propelled me past all of the obstacles."